Integral to any job is the ability to communicate when things are going well and when they are going badly. But communicating is hard. Especially when it comes to determining who is responsible for communicating feedback. When you don’t know, communication gaps occur, and this contributes to making workplaces toxic. Who’s… Continue reading Shared Accountability?
Category: Self-Advocacy
You Are Entitled to Your Anger
Anger sucks. None of us want to feel it, and yet we do. There is enough in the world to be angry about. The best definition of anger that I’ve come across is by Dr. Brené Brown: [A]nger is an emotion that we feel when something gets in the way of… Continue reading You Are Entitled to Your Anger
When to Speak Up
Since I started training and coaching 18 years ago, I have always had someone ask me: When is the right time for me to speak up? The simple and short answer is: When you feel something isn’t right. The long answer is: When you feel something isn’t right, you have the resilience to be… Continue reading When to Speak Up
How to Receive An Apology
We all want an apology when we feel we’ve been wronged. We’re also clear about what we want from an apology; to be specific, meaningful, and timely. But what about how we receive it? What’s our role as the person receiving the apology and how does it affect the resolution to conflict?… Continue reading How to Receive An Apology
How to Give Feedback Well
The need to give feedback is inevitable. Why? Because at the heart of feedback is the need to address and fix a problem. While the objective seems simple enough, giving feedback is not. How it is delivered has significant consequences. Delivered well it can create a sense of belonging, a commitment to… Continue reading How to Give Feedback Well
How to Believe You’re Doing Enough
It’s April. Just like that, we’re well into the year. It can be easy for us to ask: Where did the year go? Before panicking and wondering – “What have I accomplished? Did I do enough?” – I’m going to help you build and exercise your self-awareness muscle. Here’s why: You… Continue reading How to Believe You’re Doing Enough